Contact

Speak to the office

Enquiries are logged as tickets and answered by the landlord. Please give as much detail as you can, including the property address where it is relevant. This is a queue, not live chat.

Existing tenants

Sign in to raise a ticket — including a repair — so it is attached to your tenancy record and you can follow the thread in the portal.

Tenant sign in

Emergencies

For gas, fire, flooding or anything that puts safety at risk, contact the relevant emergency service first, then tell us as soon as you can.

Useful if your enquiry is about an urgent repair. Repairs from signed-in tenants are raised as tickets in the portal.

Please include the property address if your enquiry relates to a tenancy. This becomes a ticket for the office — not a separate inbox.

We use your details only to answer your enquiry as a support ticket. See our privacy policy.